Privacy policy
Privacy Policy for Capavida
Last Updated: March 13, 2025
At Capavida, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase our digital products, or engage with our services. By accessing our website or making a purchase, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you visit our website or purchase a product, we may collect the following types of information:
A. Personal Information (Provided by You)
• Name, email address, billing address, and payment details when you make a purchase.
• Name and email when you sign up for a free resource, newsletter, or promotional material.
• Contact information if you reach out to our support team.
B. Non-Personal Information (Collected Automatically)
• IP address, browser type, device type, and pages visited via cookies and tracking tools.
• Clicks, time spent on pages, and browsing behavior for website analytics.
C. Payment Information
All payments are securely processed through Shopify Payments, PayPal, or Stripe. Capavida does not store or have access to your payment details.
2. How We Use Your Information
We use your information to:
• Process orders and deliver digital products.
• Provide customer support and send updates regarding purchases.
• Improve website functionality and optimize user experience.
• Send marketing emails, promotions, and product recommendations (only if you opt-in).
• Comply with legal obligations and prevent fraudulent transactions.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. How We Protect Your Information
We take the security of your personal information seriously and implement:
• SSL encryption to protect sensitive data.
• Secure payment processing through third-party providers like Shopify, PayPal, and Stripe.
• Restricted data access, allowing only authorized personnel to view personal information.
While we use industry-standard security measures, no method of transmission over the internet is completely secure. By using our website, you acknowledge this risk.
4. Cookies & Tracking Technologies
Capavida uses cookies and similar tracking technologies to enhance user experience, track analytics, and provide relevant advertising.
Types of Cookies We Use
• Essential Cookies: Necessary for website functionality, such as shopping cart and login features.
• Analytics Cookies: Help us track visitor behavior and optimize the site.
• Marketing Cookies: Used to show relevant ads and measure ad effectiveness.
You can disable cookies in your browser settings, but doing so may limit some website functionalities.
5. Third-Party Services & Links
We may include links to third-party websites, such as affiliate products and external tools. These sites have their own privacy policies, and Capavida is not responsible for their data practices.
Third-party services we may use:
• Email marketing providers such as Klaviyo or Mailchimp to send newsletters.
• Payment processors such as Shopify Payments, PayPal, and Stripe.
• Analytics tools such as Google Analytics and Facebook Pixel to track site performance.
By using our site, you agree that your data may be processed by these services according to their policies.
6. Your Rights & Choices (GDPR & CCPA Compliance)
If you are located in Europe (GDPR) or California (CCPA), you have the following rights regarding your personal information:
• Access Your Data: You can request a copy of the personal data we store about you.
• Request Deletion: You may request that we delete your personal information unless we are legally required to retain it.
• Opt-Out of Marketing Communications: You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.
• Correct Your Information: If you believe that any personal data we have about you is incorrect, you may request to have it updated or corrected.
To exercise any of these rights, email us at support@capavida.com with your request. We will respond within the time required by law.
7. No Refund Policy & Liability Disclaimer
All digital product sales are final due to the nature of instant downloads. We do not offer refunds, exchanges, or cancellations once a purchase has been completed.
• By purchasing from Capavida, you acknowledge that results may vary and that success depends on individual effort, skills, and execution.
• Capavida is not responsible for business outcomes, financial success, or failure resulting from the use of our digital products.
• Our content is provided for informational and educational purposes only and should not be considered financial or business advice.
By making a purchase, you agree to these terms and waive any rights to dispute a charge based on dissatisfaction or lack of results.
8. Updates to This Privacy Policy
Capavida reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be reflected on this page with a revised date. We encourage users to review this policy periodically to stay informed about how we protect your data.
If significant changes are made, we may notify users via email or website notice.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: support@capavida.com
Website: www.capavida.com